Frequently Asked Questions
If you don't see your question here please contact us and we will get back to you within 1 business day.
How do I access my online course after purchasing?
Located in My Account, after you login through the dashboard link in the top menu, the navigation on the left side will have a section called “My Courses”.
Here you will see a list of online courses, click “View Program” to start your course and come back any time to continue where you left off.
A Student Membership subscription is required for access to online course.
Not seeing your course?
Sometimes you'll need to clear your browser's cache. Follow these instructions and if you still can't access your course please contact us to help.
How do I register for Live Classes?
On the Live Classes page, click the Book Online button next to the Class you'd like to attend.
The upcoming class will be selected by default and you can book your attendance up to 1 month in advance.
Remember to login if you are already a member.
Confirm your details on the booking form and click Book Now to receive an email with instructions and a Zoom link.
What happens to my online courses if I pause or cancel my membership?
Your online courses will remain in your account and the progress will be saved if you choose to return. You can continue where you left off by signing up again.
How do I cancel my membership?
Cancel your membership anytime on the My Subscriptions page in your dashboard. You will continue to have access to online courses till the end of the billing period.
Don't see your question here?
If you still need help or have general inquiries, we're here to assist you and will respond within 1 business day.